Information We May Collect.
WSACC collects certain information about you both automatically and through voluntary actions you may take during your website visit. We seek to minimize the amount of information collected to that which we have a business reason to collect.
Information You Voluntarily Provide.
In order to provide you with information or services when you utilize our website, we may ask you to provide us with certain information that can be used to contact or personally identify you (“Personal Information”). By voluntarily giving this Personal Information to us (via our website or by email, in person, over the phone or by other means) and/or our Third-Party Service Providers (defined below), you are consenting to our using, collecting and processing your Personal Information.
Personal Information is information that can be used to identify you individually and may include (without limitation):
- Name, email address, phone number and/or message when you enter it into our website contact forms in order to receive updates, newsletters or other requested information or to schedule a call with us. We may also share information about other promotions or offers if we believe you have a legitimate interest in receiving them.
- Name, email address, mailing address, credit card and other billing information so that we can process your payment in exchange for delivering our services in satisfaction of our contractual obligation to you.
Information Collected Automatically.
We use automatic data collection technologies, including Google Analytics, to collect certain information about your equipment, browsing actions, and traffic patterns. Automatically collected information may include type of computer or mobile device, Internet Protocol (“IP”) address, browser type, browser version, unique device identifiers, language preference, referring site, operating system, geographic device location, mobile network information, Website pages visited, time and date of visits, time spent on pages visited and other statistics (“Log Information”). We use Log Information for marketing and service improvement purposes, such as identifying the most heavily visited and consumed website pages. Log Information cannot personally identify you and does not include Personal Information.
Use of “Cookies”.
Most browsers automatically accept cookies. You can choose whether to accept, refuse, remove or selectively accept cookies when they are being sent to your computer by adjusting your web browser settings or by making your choice selection when accessing particular websites. Please note that disabling this cookie function may diminish your experience on our website and some features may not function as intended or be unavailable, such as web pages not displaying properly. For more information, go to: https://www.allaboutcookies.org/.
How We Use The Information We Obtain.
We use information collected automatically from, and voluntarily provided by, you based upon the following lawful grounds for processing:
- Contract performance: to enter contracts and to satisfy our contractual obligation to deliver services, programs or products that you have purchased from us; to charge you for our paid services and process your payments
- Consent: where you give us your clear, unambiguous, affirmative consent to use your information, including to contact you with marketing and other informational emails and solicit your feedback
- Legitimate interests: where we believe you have a legitimate interest in hearing from us, such as sending you marketing or other informational emails about programs, services or materials that you registered for or inquired about; and analyzing website usage to help us improve and deliver our website content
Confidentiality; Disclosure to Third-Party Service Providers; Data Controller and Processors.
We strive to keep your Personal Information confidential. As a standard practice, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action. As the entity collecting and using your Personal Information, WSACC is the data controller.
We may disclose your Personal Information to trusted third-party service providers that we utilize for the sole purpose of providing our services to you (“Third-Party Service Providers”). This may include, without limitation, providers of technical and organizational services such as: credit/debit card payment processing, videoconferencing, teleconferencing, contract signing, calendar scheduling, email hosting, newsletter/email distribution, and iPEC’s Energy Leadership Index Assessment™. We endeavor to utilize Third-Party Service providers as our data processors that we believe take the utmost care in securing data and complying with applicable data protection regulations and laws (e.g., GDPR-compliant).
Voluntary Public Disclosure Exclusion.
Whenever you voluntarily disclose your Personal Information publicly and make it available online for viewing, use and collection by others through this website, we are not responsible for any unauthorized or improper use of such publicly shared information (“Voluntary Public Disclosure”). Voluntary Public Disclosures are excluded from the Confidentiality provision and may include, without limitation, sharing “Likes”, comments, testimonials or other content contributions posted on our website, blog or social media, details while participating in group calls or your public profile). Voluntary Public Disclosures also includes your consent to post your feedback on our services (testimonials) on our website.
Cross-Border Data Transfers.
We employ commercially reasonable methods to secure your Personal Information from misuse, disclosure or unauthorized access. This includes using standard security protocols and working with trusted third-party vendors. Since no method of online transmission or electronic storage is 100% secure and reliable, we cannot and do not guarantee your Personal Information’s absolute security. In the event we become aware of a data breach that concerns your Personal Information, we will inform you as soon as practicable.
Since email is not recognized as a secure medium of communication, we advise exercising caution when emailing us and to note that you are doing so at your own risk. Some of the information entered on our website may be transmitted securely via the Secure Sockets Layer (“SSL”) protocol. Billing information is never transmitted via email.
We seek to limit our retention of your Personal Information to only so long as we have a business, accounting, or contractual or other legal need to retain it, including for as long as you are a client (or you expressed interest in working together again after our engagement concluded) or the performance of our services requires.
Opting Out; Anti-Spamming Policy.
We have a no spam policy. We will not sell, rent or share your email address. You may opt out of/unsubscribe from our mailing list, newsletters, updates or offers at any time by sending us an email with “Unsubscribe” in the Subject line to firstname.lastname@example.org. In compliance with the CAN-SPAM Act of 2003, all emails sent by WSACC clearly state that we are the sender, how to contact us and how to request that we no longer send you further emails. This information can be found in the header, signature line and/or footer of all emails.
Please note that if you choose not to provide us with certain Personal Information, you might not be able to participate in certain aspects of our website.
Data Subject Rights.
Under certain circumstances and in accordance with EU or other applicable data protection laws, you may have the right to require us to: request information about how your Personal Information is being used and request a copy of what Personal Information we use; rectify or erase Personal Information and receive confirmation of the rectification or erasure; withdraw your consent at any time to the processing of your Personal Information; lodge a complaint with a supervisory authority if you feel like we are using your Personal Information unlawfully; object to our use of your Personal Information.
Please email your request to us at email@example.com. We will respond to your request consistent with applicable law; a good explanation of EU/UK visitor rights is available at: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/. In your request, please make clear what you are seeking in your request, including what Personal Information is subject to your request. For your protection, we may need to verify your identity before implementing your request. We will endeavor to comply with your request as soon as reasonably practicable.
Our website is not intended for, and does not market to, children under 18. We do not knowingly collect any Personal Information from children under 18, in compliance with the Children’s Online Privacy Protection Act (“COPPA”) which prohibits Personal Information collection from children under 13. If we discover or are informed that a child has provided us with Personal Information, we will delete it from our computer systems as soon as practicable.
Date Last Updated: 11/29/2021